There are many ways of reducing aftersales costs. Starting with repair-friendly and low-fault design, through fault detection and rectification, active recourse management, to digitalized processes for maintenance and in the repair shop, to name but a few. In addition to attending to these matters, IT equipment should also be included in the optimization. Clear structures and modern tools offer opportunities for efficiency gains that are not so obvious, even though they have the potential to materially reduce costs.
As cars and commercial vehicles become increasingly connected, cybersecurity risks increase as well. As a result, from July 2024, new vehicles will only be registered in the EU if their manufacturers can guarantee secure operation with appropriate solutions to ward off attacks and to detect and eradicate vulnerabilities.
Automobile markets are faltering all around the world – except in China. Both here and there, there is really only one growth segment: vehicles with electric powertrains. Many suppliers from Asia and the USA are trying to use this new situation to gain a foothold in Germany and the EU. There are many factors that will determine the success of their market entry. Having an experienced local partner can significantly improve the chances of getting off to a good start.
How do new digital functions find their way into the car? How can infrastructure operators communicate effectively with vehicles? These are two sides of the same coin – the digitalization of individual transport. But there are no simple answers to these questions. Many different skills are needed to ensure that developments function and are future-proof.
Digitalization continues unabated and is permeating all sectors of the economy, including the automotive industry. As a result, cars have become rolling computers, the laptop has found its way into the workshop, and IT security has become a relevant development goal. This brings with it new opportunities – and, it must also be said of course, new types of error sources and cost risks. With the right strategies, however, an after-sales service can be made more efficient.
For some time now, VR, AR and MR applications have been ushering in a new era in knowledge transfer. These visualization technologies make it possible for complex matters, products and technologies requiring explanation, but also new processes, to be described in a way that is both comprehensible and easy to remember. Combining real special accessories or tools with the virtual application makes it easier to retain what has been learned.
Circular economy, predictive maintenance, adaptable production plants – industrial production still offers huge potential for greater sustainability. But a wide range of data is essential if advantage is to be taken of the opportunities,. Some of this is already available – what we need to do now is to make it usable with suitable concepts.
Hydrogen is being used more and more as an alternative to the battery-electric drive. To date, the initial filling has posed an enormous problem. Until the level of purity required for fuel cell operation is reached, a great deal of hydrogen gas is wasted. However, there is now an industrial procedure which saves both material and time: refueling in a vacuum chamber.
We are delighted to have received the Supplier Excellence Award in the Engineering Services category from our customer McLaren.
The EDAG Group and McLaren can look back on long-standing business relations and numerous joint projects. The Supplier Excellence Award is an acknowledgement of the outstanding job we did in our most recent project. We are extremely proud to have received this reward, and look forward to future projects with McLaren.
It isn't just the lack of charging stations and the Deutschland-Ticket that made it clear: In rural areas, there is still much to do to move the mobility transition forward. Alternative forms of mobility such as sharing, on-demand or micromobility services could contribute to Smart Mobility in rural areas.
Recalls, guarantee and warranty cases are a problem for vehicle manufacturers, because they can result in enormous costs. How to carry out repairs as efficiently as possible is not the only critical question. How to permanently reduce the failure rate also needs attention. EDAG's cost guide highlights the most important aspects of such aftersales costs and shows ways of getting to the root of the problem.
If, in the future, the roads are to belong more to people and less to cars, new ways must be found to simplify the search for free parking spaces. In an ideal world, there would at the same time also be a charging point available in the parking garage. The aim of the iLaPark project is to advance precisely this digital technology-based connection.
Purchasers of electric cars have accepted that "refueling" takes longer than for a vehicle with a combustion engine. What is especially annoying, however, is when problems arise at the charging station, wasting even more time before the charging process even starts. Plug & Charge can help to remedy this situation.
The German truck and bus manufacturer has drawn up detailed life cycle assessments of its vehicles and published the results in the form of environmental product declarations. Project partner EDAG took care of the data collection and analysis and of carrying out the life cycle assessment (LCA). The resulting environmental product declarations (EPD) can also provide the manufacturer with valuable advice for optimizing both the vehicles and the manufacturing processes and strategies.
60 Locations worldwide
33 Show cars
3.5 Training rate in %
796.1 Million revenue
3 Capital expenditure as % on revenue
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In a dynamic automotive market, we develop solutions for environmental and sociopolitical challenges. We generate impulses and ideas and bring innovations to market maturity with perseverance and strength. Find out here on which future topics EDAG is working. Let yourself be inspired by groundbreaking projects.
Think anew, drive your ideas and grow in a work environment that challenges and encourages you. The automotive industry is changing. The question is: what do we contribute to the result? We are looking for people who are ready to go new ways, live knowledge and innovation and work together to shape the mobility of tomorrow.