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Knowledge & TRAINING

 

Knowledge transfer & training

Knowledge transfer and training are essential building blocks for the successful transformation and digitization of the public sector. In order to efficiently communicate new processes and software tools, it is crucial that employees receive training.

Targeted training courses enable them to use and implement digital solutions securely. Knowledge transfer ensures that technological innovations and best practices are integrated into day-to-day work. This not only strengthens the professional expertise of employees, but also optimizes the implementation of new systems and processes. Training courses help to make the digital transformation sustainable and to keep public administration efficient and future-proof in the long term. 


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Topic overview


Why targeted knowledge transfer ensures digital transformation

For federal states, municipalities and authorities, it is crucial to integrate knowledge transfer and training in a targeted manner. The multitude of new software tools and modified processes must be effectively reconciled with the ongoing operation of the authorities. Administrative staff must be empowered to use digital solutions efficiently without affecting day-to-day operations. At the same time, time and cost pressures must be taken into account. Through targeted training, authorities can optimize the introduction of new technologies, increase productivity and at the same time meet requirements. This ensures a sustainable and smooth transformation of the administration. 

Our solutions

Our range of services includes:

  • Systematic training concepts that prepare employees for new software tools and processes.
  • Practice-oriented training courses, on-site or remote, for maximum flexibility.
  • Innovative formats, such as VR and AR applications, for interactive knowledge transfer.
  • Contemporary documentation, such as instructions, videos and click-through instructions.

With these services, we support the public sector in driving forward digital transformation and optimally empowering employees for new processes and tools.

Your added value

We offer decisive added value in the implementation of digital transformation by:

  • Relieving the pressure on personnel and time resources through efficient training.
  • Taking into account the individual needs of employees to promote acceptance.
  • Planning security through standardized and proven concepts.
  • Effective implementation of complex processes to overcome time pressure and adaptation difficulties.

In this way, we work together to solve challenges such as time pressure, process complexity and adaptation difficulties, enabling you to successfully advance digitization.

Judith SchultzeBusiness Development & Sales
Karina SchäferBusiness Development & Sales