
ENABLING NEW BUSINESS MODELS
Web shops to open up digital sales channels
A wide range of products are manufactured and processed in industry. Have you ever thought of making these available to new target groups on online marketplaces or directly via your own website? The EDAG Group has extensive experience in the development and implementation of e-commerce solutions that build on your existing ERP landscape and can serve all relevant digital channels.
In addition to the website itself, these include, above all, the SEO, SEA, CRM and social media channels. A connection to global marketplaces, for example in the petrochemical industry, is just as possible as a listing with major suppliers.
The EDAG team creates an intelligent e-commerce ecosystem to make your company even more successful and efficient. The integration of machine learning and business analytics into the existing IT infrastructure enables data-based decisions. This opens up new business opportunities that give you a significant competitive advantage.
Topic overview
E-Commerce
We are firmly convinced that web shops and e-commerce are crucial levers for significantly scaling companies' existing business and tapping into new growth potential. This is why we ourselves actively use these modern sales solutions within the EDAG world.
One specific example of this is our newly opened EMC center in Fulda, where we have set up a web shop that allows our customers to easily and conveniently request the services they need online. This digital solution not only simplifies access to our offers, but also creates an efficient and customer-friendly way to flexibly use our services related to EMC testing.
- Solution:
- The EDAG Testing Webshop is an online platform that allows users to digitally order the EDAG Group's standardized tests.
- The realization is done by integrating an external shop system (Shopware).
- A complete test catalog is offered, grouped by test category, standard, material type and method.
- Your benefit:
- Use of the digital distribution channel for the sale of test procedures
- Opening up new industries
- Development of digital expertise
- Implementation, maintenance and advice from a single source


New target groups and business models
E-commerce and web shops are not just sales platforms, but also strategic tools for tapping into new target groups and establishing innovative business models. They are effective when combined with modern IT technologies and optimized business processes.
Cloud-based infrastructures can be used to achieve global reach, for example by offering content in different languages to suit the target group. SEO and SEA strategies are used for this purpose.
Traffic Acquisition
It is not only important that the web shop functions as a separate entity, but that it can be integrated into existing ERP landscapes and is also found by the various target groups. In addition to SEO and SEA measures, this naturally also includes personalized CRM approaches and the use of professional networks.
In combination with CRM systems, a personalized shopping experience is also created for customers, for example, through individual user profiles and dynamic product recommendations.


Increase in sales and earnings
Opening an online store can help you tap into new sales channels and address a larger target group. Your products are available not only around the clock, but also around the world – customers can access your offering anytime, anywhere. By combining your online store with other sales and marketing strategies, such as social media, you can maximize your reach and even address new customer segments.
Establishing a digital footprint
With the help of web shops or e-commerce technologies, companies can strengthen their presence in the digital space and thus create a digital footprint.
The following topics are relevant for this:
- User-friendly, professional website
- Synchronization with other digital marketing strategies (e.g. SEO and SEA as well as a presence in social media)
- Connection to marketplaces or industry-specific platforms
- Regular updates and use of AI for a modern, contemporary digital presence

The advantages of web shops and e-commerce
- Expansion of target groups: Products can be made accessible to new target groups through additional channels.
- Development of a genuine digital commercial footprint.
- Data-based decisions: The integration of machine learning and business analytics enables informed decisions to be made regarding customer behavior, product placement, pricing, etc. based on data analysis.
- Discover new business opportunities: Data-based insights and various analyses can be used to tap into additional sources of revenue and thus also increase the company's competitiveness.

OPENING UP DIGITAL SALES CHANNELS
As an experienced team, the EDAG Group will support you on your way to digital market development - starting with the first analysis, for as long as you wish. We look forward to supporting you with e-commerce solutions.
Let's talk about your specific application.
