
SMART ECOSYSTEMS
Smart Ecosystems: The development of new business models
Smart ecosystems in an industrial context enable a wide range of advantages and possibilities by integrating technology, data and various players in a networked environment. They provide a platform where different companies, partners, employees and customers can collaborate and effectively share their resources. Here are some of the key aspects that enable smart ecosystems:
- Networking and collaboration: Smart ecosystems promote collaboration between various stakeholders, such as companies, developers, service providers and users. This collaboration can lead to innovative solutions and better products, as different perspectives and resources come together.
- Data-driven work: A large amount of data is generated and used in smart ecosystems. Companies can collect, analyze and use this data in real time to make decisions, optimize products and offer personalized services.
- Automation and increased efficiency: Smart ecosystems offer the opportunity to improve processes through the use of automation and artificial intelligence. This leads to increased efficiency and a reduction in errors and costs.
- Innovation and flexibility: The open structure of a smart ecosystem allows new products and services to be developed quickly and adapted to user needs. This promotes innovation and enables companies to respond more quickly to market changes.
- Access to new markets and resources: Through smart ecosystems, companies can access new markets and resources that they might not otherwise be able to reach without digital networking. This applies both to access to global markets and to the opportunity to establish new partnerships. New, previously unavailable sales channels can be opened up.
- Scalability: Smart ecosystems enable companies to scale quickly and easily. The integration of cloud computing, platforms and digital tools makes it easier to achieve growth and reach a wide audience with minimal resources.
- Personalization and user centricity: By using data and analytics, smart ecosystems can offer customized products and services that meet the specific needs and preferences of users.
- Value creation through platforms: Platforms in smart ecosystems enable various actors to create value by providing infrastructure, resources and a broad user base that interacts with each other and benefits from the offerings.
Overall, smart ecosystems enable a dynamic, networked and data-driven world that drives both efficiency improvements and innovations in various industries.
Topic overview

Smart ecosystem: the basis for networked innovations
A smart ecosystem fundamentally changes how companies holistically meet a range of customer needs and make processes more efficient and cost-effective. We support you with customized solutions that rely on the use of AI, IoT and advanced data analysis. This enables you to design your customer journey to be both efficient and customer-oriented.
Find out more about our smart ecosystem solutions and discover how the EDAG Group is making your company fit for the future!
Development of digital business models
When developing digital business models, we follow a structured approach to identify and analyze the digitization potential in your existing products, services and processes. The focus is on the systematic collection and evaluation of opportunities that arise from the use of complementary digital tools and solutions.
- Our focus areas
- We determine which digital solutions your customers really need and how you can optimally implement them.
- We analyze how your product can be enhanced with additional digital services.
- Together, we develop scalable business models tailored to your core competencies and the market.
- We create a clear strategy and a roadmap for implementation.
- Your benefits
- Future-proof products and processes
- Competitive edge through innovation
- Target group-oriented portfolio


Digital solutions for physical products
The integration of modern technologies such as sensor technology, IoT platforms and edge computing is essential to equip real products with advanced digital capabilities. Only by connecting physical products to a digital infrastructure can the interaction between the real and digital worlds be improved and a basis for data-driven applications and services be created.
- Our focus areas
- We are experts in the interface between physical products and digital services.
- We develop solutions that process data directly where it is created.
- We implement – from technical realization to digital integration, all from a single source.
- Your benefits
- Solid foundations for digital business models
- Seamless integration of physical products into digital ecosystems
- Hybrid value chains for continuous revenue and increased customer loyalty
Compelling product experience
In order to create a close connection between the product, the technology and the user, the smart ecosystems environment focuses on the design and development of modern and intuitive applications. These can not only make it easier for users to use the products or expand their functionality, but can also help to bind the customer to the product and the company in the long term.
- Our focus areas
- We develop applications that complement digitized products.
- We enable an impressive user experience and brand identification through clear user guidance and gamification.
- We open up new sources of revenue and create additional usage options based on the ecosystem of your products.
- Your benefits
- Additional cash flows over the entire lifecycle of your product, including repair services and spare parts sales
- Brand loyalty through long-lasting, customizable products and sustainability
- Increased customer satisfaction and loyalty through a better product experience, from the configurator to recycling


Use of large amounts of data
In a smart ecosystem with digital applications such as product apps, online shops and configurators, large and ever-growing amounts of data are generated. With the help of a scalable and flexible infrastructure, a basis is created to support data-driven applications and data can be used in real time to gain insights and further develop your digital business model.
- Our focus areas
- We create data marketplaces for connected products.
- We collect, analyze, visualize and manage data from different sources.
- We connect partners and integrate third-party systems into your ecosystem.
- Your benefits
- Added value from data
- Transparency and security
- Additional strategic options through data trading
- Simplified cooperation with partners
Real added value through AI
With the help of algorithms and machine learning, artificial intelligence can recognize patterns and connections in large, often complex and unstructured data sets. By using AI methods, precise predictions can be made, user behavior analyzed and personalized recommendations generated that improve the user experience in a networked, intelligent environment and optimize interactions within the ecosystem.
- Our focus areas
- We master complexity, lower the barrier to entry and find the right AI solution for your use case.
- We integrate advanced AI and machine learning models into our solutions.
- We create smart solutions for real-time monitoring and predictive action.
- Your benefits
- Monitoring and intelligent use of vital data
- valuable insights into data and anomaly detection
- data-driven optimization, reduced downtime, cost reduction and sustainability
- increased quality and high availability through automation


Customized services for highly available systems
We offer you everything from a single source – from development and operation to support for your smart ecosystem. We take care of all the technical aspects so that you can fully concentrate on your core business. This is how we ensure that your smart ecosystem runs smoothly at all times and that you continuously benefit from our expertise and many years of experience.
- Our focus areas
- We take over the operation and service of your digital landscape.
- We provide 24/7 support with help desk services such as remote monitoring, optimizations and automatic updates.
- We manage your smart products through managed services, including lifecycle management, performance monitoring and proactive maintenance.
- Your benefits
- Maximum consistency for your services
- Efficient, highly available and scalable solutions
- Secure systems and processes
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